Chats move quickly, and as soon as messages move up the app window and out of sight, it is safe to assume people won't see them. This is especially true if you are communicating really important information, such as product or company announcements. If you find yourself writing more than four lines of copy, perhaps HipChat isn't the right channel. Topic rooms are temporary and collect specific project-related information targeting involved team members.Ĭhats are meant for quick, informal communication.Service rooms such as internal systems give people a place where they can request help or other services ('Internet is down, please help') from experts.all teams, customer service, marketing, etc.) Team rooms allow people to exchange information that concerns their fellow team members (e.g. #When will hipchat for mac getting poll feature softwareDelivering concise messages to the right people ensures others aren't unnecessarily distracted.Īt K15t Software we use three kinds of HipChat rooms that help us choose the right audience: project, service, and team rooms. And don't shy away from creating temporary, private rooms to talk to two or three specific people – or actually speak face-to-face during your coffee break. Being selective helps reduce the volume of distracting messages in rooms that lots of people are monitoring. This will help you choose the correct room to post your message in. Think about exactly what you want to convey, and whom your message is for. Tip #1: Think twice before sendingĭo you really need to send that comment, opinion, or question? Is your contribution really that important, relevant, or helpful? No? Then just don't do it. These tips can help you send only relevant information in order to keep everyone's productivity-groove going. The more information you produce, the harder it gets to identify what is relevant. Or maybe colleagues have complained about receiving too many distracting messages and you thought "just ignore them until there is time to respond." In principle this is true but the following also applies: Perhaps you've used HipChat to quickly jot down a question and immediately sent it to a colleague instead of waiting because you wanted to make sure you don't forget – I certainly have. Sending with others in mindĮven if you use HipChat to send quick, brief, and informal information, sending always carries the risk of potentially distracting people. In order to avoid distracting noise you need to use HipChat to send and receive quick, brief, and informal information – not to have conversations or discussions. That is why chats have the potential to continuously disrupt our work and break our concentration. Chat communication doesn't flow: it starts and stops suddenly, is interrupted, and can be picked up again hours later.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |