![]() Enter your Jamf Software Server hostname (FQDN) and credentials.Then, click on the green + New button and then on the Jamf icon. Log in to IT Glue and navigate to Account > Integrations.This user account only needs Read-access to computers. Create a dedicated user and password in Jamf Pro which will be used for IT Glue to access the Jamf Pro Server API.To grant access to RMM data for all organizations, refer to Step 7 of our Adding and removing users KB article. A Manager role will only be able to see RMM matched/unmatched data for organizations that they have explicit access to.If you're integrating with a PSA and an RMM, you will want to first sync your RMM to your PSA and your PSA to IT Glue to make sure that the required data is available for matching.Manager or Administrator level access to IT Glue.An SSL connection with a valid certificate (not self-signed) from a trusted authority is required.*Note: If you have computers assigned to the Jamf "None" site, you will have to choose an organization to manually match to the None site to make this data available in IT Glue.įor more information about the device mappings, see RMM Field Mappings. Suggests configurations based on exact name. JAMF PRO GUIDE SERIAL NUMBERMatches computers to configurations in IT Glue using a MAC address or serial number.Suggests organizations based on name and pattern recognition.Matches sites* in Jamf to organizations in IT Glue using the Jamf Site Name field.Discovers all sites and computers in Jamf.The Jamf sync described below will do the following: This is a rough estimate based on our experience with several partners who integrated with their RMM. It should only take about an hour to get up and running with Jamf Pro. Use this article as a guide to create and maintain an RMM integration with Jamf Pro, which gives you information about CPU, memory, disk usage, last reboot, etc. ![]()
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